All Systems Operational

Uptime over the past 90 days. View historical uptime.
JSON API Operational
Hosted Page API Operational
Website Operational
Management Portal Operational
KOMOJU Card Operational
Documentation Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Issues with Merchant Dashboard Login
Resolved - The login issue affecting the KOMOJU Merchant Dashboard has now been fully resolved. All services are operating normally.

KOMOJU 加盟店様向けダッシュボードのログイン障害につきまして、システムの安定稼働が確認されました。
Oct 8, 11:37 JST
Monitoring - The issue affecting logins to the KOMOJU Merchant Dashboard has now been resolved.

Our engineering team is continuing to actively monitor the the situation.

KOMOJU 加盟店様向けダッシュボードのログイン障害につきまして、問題が解消され、現在は正常にログインいただける状態へと復旧いたしました。

現在、システムの安定稼働に向けて引き続き状況の監視を行っております。
Oct 8, 11:14 JST
Identified - We have identified the cause of the login issue affecting the KOMOJU Merchant Dashboard and are actively working on a resolution.

KOMOJU 加盟店様向けダッシュボードのログイン障害につきまして、原因を特定し、現在復旧作業を行っております。
Oct 8, 11:04 JST
Investigating - We are currently investigating an issue where users are unable to log into the KOMOJU Merchant Dashboard.

現在、KOMOJU 加盟店様向けダッシュボードにログインできない障害が発生しており、原因の調査を進めております。
Oct 8, 10:42 JST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Maintenance for Family Mart in-store operations
Completed - The scheduled maintenance has been completed.
Oct 4, 06:00 JST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 JST
Scheduled - Family Mart payments will undergo system maintenance during the following window.

Maintenance Window:
October 4, 2026 (Sun) 00:00 AM - 06:00 AM JST

Potential Impact:
During the maintenance window, brief in-store operational disruptions lasting under 1 minute may occur. During these moments, the following operations may temporarily fail or be unavailable:

Payment processing at store registers
Inquiry operations on multi-copy machines

No impact:
Payment creations through KOMOJU will not have any impact.

If an error occurs, please advise customers to wait a few moments and try the operation again.

ファミリーマート決済にて、下記の日時でシステムメンテナンスが実施される予定です。

メンテナンス日時：
2026年10月04日（日）00:00 ～ 06:00（JST）

影響について：
メンテナンス期間中、最大1分未満の通信断が発生する可能性がございます。
その間、以下の操作が一時的にエラーとなり、ご利用いただけない場合がございます。

* レジでの入金処理
* マルチコピー機での照会操作

KOMOJU上での決済作成処理への影響はございません。

万が一エラーが発生した場合は、恐れ入りますが、時間を置いて再度操作をお試しいただくようご案内をお願いいたします。
Oct 1, 14:47 JST

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

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