KOMOJU API and payments slowdown
Incident Report for KOMOJU
Resolved
The incident has been resolved, and KOMOJU is operating as normal. E-mails and webhooks should now be sent instantly again and there are no longer delays in servicing requests. Thank you for your patience.
Posted Apr 27, 2022 - 05:25 UTC
Update
Webhook deliveries have recovered, but e-mails continue to be delayed. We will continue to monitor the situation.
Posted Apr 27, 2022 - 03:05 UTC
Update
Traffic levels have returned to normal levels, however we are experiencing a large backlog on our worker instances. E-mails and webhooks will continue to be delayed for the next ~20 minutes. We will continue to monitor the situation.
Posted Apr 27, 2022 - 02:59 UTC
Monitoring
Mitigations are in place and capacity has been substantially increased. We are currently monitoring the situation. Webhooks are estimated to be delayed for the next 10-20 minutes. We will keep you updated.
Posted Apr 27, 2022 - 02:37 UTC
Identified
KOMOJU is currently experiencing a slowdown from a large amount of traffic from a merchant occurring. We are working with partners and upstreams to mitigate the issues.
Posted Apr 27, 2022 - 02:32 UTC
This incident affected: JSON API, Hosted Page API, and Website.